info@thestarproject.info
info@thestarproject.info
Last updated: 24/08/2025
By enrolling in The Star Project, you agree to the following Terms and Conditions. These outline your rights and responsibilities and help us deliver a safe, inspiring, and professionally run theatre experience for every child.
Monthly subscriptions are collected automatically on the 1st of each month.
Annual payments must be made in full at the time of enrolment.
A £19.99 annual membership fee is charged each September (per child).
This covers masterclasses, progress reports, and 1-to-1 check-ins.
The membership fee is waived for families who choose the annual payment option.
A separate Show Fee will apply for performances to cover costumes and related expenses (typically £15–£50 depending on the production).
Kit purchases (uniform, etc.) are payable separately.
Workshop weeks may include additional fees: £5 per person for tickets and £10 per person for a welcome goodie bag, which includes a workshop t-shirt.
From September 2025, VAT (currently 20%) is applied to all fees in line with HMRC regulations.
This is a statutory requirement and not a fee increase from The Star Project.
Subscriptions may be cancelled at any time with 4 weeks’ written notice.
Notice must be emailed to info@thestarproject.info with “Notice to End Subscription” in the subject line.
Cancellations are not permitted between May–July due to performance commitments.
If a child leaves mid-year, a final pro-rata invoice will be issued (some months have 5 weeks).
No refunds are given for missed classes due to illness, holidays, or other commitments.
In the unlikely event The Star Project cancels classes (outside of scheduled holidays), a credit will be applied.
No refunds or credits will be given if you do not attend a course or workshop after payment.
A £10 admin fee may be deducted for refunds processed via PayPal or BACS.
Children must arrive at least 5 minutes early, ready to line up.
Latecomers must wait until an appropriate time to enter the class.
Students arriving 15+ minutes late may not be admitted.
Good attendance is essential. Students missing 3+ sessions per term without reason may lose their place.
Children must not attend if unwell or carrying a contagious illness.
This includes: Chickenpox, Head Lice, Flu, Common Cold, or COVID-19 symptoms.
Follow all government guidance regarding self-isolation.
A health declaration may be required before returning.
Children are always supervised while on the premises.
Toilet breaks are monitored by staff or class assistants.
Students must ask permission before leaving class.
Children must be collected promptly at the end of class.
Late collection charges apply:
5+ minutes: No charge
10+ minutes: £5
20+ minutes: £15
30+ minutes: £30
45+ minutes: £40
60+ minutes: £60
If a child is left more than 1.5 hours, charges double and social services may be contacted.
If no parent/guardian is reachable, and no adult is available to stay, the child may be taken to the nearest police station.
All students must wear:
Top: The Star Project t-shirt or vest.
Bottom: Plain black leggings or tracksuit bottoms (no jeans, dresses, trousers, or skirts).
Shoes: Black jazz shoes or black soft plimsolls, with black socks.
Strictly no logos or branded clothing from other dance or theatre schools.
All uniform must be clearly labelled.
No jewellery is allowed (including earrings).
Hair must be tied back from the face.
Second-hand shoes and clothing may be available at discounted prices.
Donations of quality dancewear are welcome and may be resold or lent to students in need.
Racist, sexist, or offensive language or behaviour will not be tolerated.
The Star Project reserves the right to terminate membership without notice for breaches of conduct.
Behaviour of all staff, parents, and students must align with our company Code of Conduct.
No pets are allowed on the premises due to health and safety regulations.
Parents/carers may be invited to one class or show per term.
Star Project provides costumes and props where possible.
Parents may be asked to provide basic accessories or contribute to the costume/show fee.
No drop-in classes are available; all sessions must be booked in advance.
New students may join mid-term if space allows and with management approval.
A 2-week priority booking window is given to current students before general enrolment opens.
Booking priority:
Current students (same course)
Current students (new or extra course)
Siblings of current students
Waiting list members
Waiting list places are offered in order.
The first family to confirm receives the place.
Subscriptions must be active by 1st September to secure a child’s place.
Unconfirmed spaces after this date may be offered to the waiting list.
The emergency Star Project mobile is held by the Director and given out at registration.
Best contact method: email project leaders or info@thestarproject.info.
For emergencies: use subject line “URGENT CHILD IN CLASS”.
In the event of severe weather or force majeure, a virtual class may be scheduled in place of the in-person class.
No refunds or credits will be offered in this situation.
In the case of government-mandated closures, classes will be delivered via video conferencing.
If a child is isolating but well, they may attend virtually.
If unwell and unable to attend, the session will be considered missed with no refund.
The Star Project is not responsible for any loss or damage to personal belongings.
We accept no liability for injuries sustained while participating in classes.
Parents must notify us of any changes to the child’s information or medical details.
All staff, including cover teachers, are DBS checked and experienced.
Volunteers and placement trainees are also DBS checked.
A qualified first aider is always on site.
Full payment must be received before the start of term to secure your child’s place.
Failure to pay may result in loss of place or restricted access to classes.
Non-payment may be referred to a debt collection agency.
Fees may increase yearly in line with inflation and business costs.
The Star Project may not provide individual notice of fee changes.